Privacy Policy
This Privacy Policy explains how VEXDOR (“we,” “our,” or “us”) collects, uses, stores, protects, shares, and deletes personal information when you visit our website, use our services, or interact with our Amazon-integrated applications. We are committed to ensuring the privacy and security of user data and comply with Amazon’s Data Protection Policies (DPP) as well as applicable regional regulations, including GDPR, CCPA, and other relevant laws.
1. Information We Collect
1.1 Information You Provide to Us
- Name, email address, phone number
- Shipping/billing address (if applicable)
- Account information
- Customer service inquiries
- Information voluntarily submitted through forms or communication channels
1.2 Information Collected Automatically
- IP address
- Browser and device type
- Cookies and tracking technologies
- Usage data (pages visited, actions taken, time spent on the website)
1.3 Information from Third Parties (Including Amazon)
When interacting with Amazon Selling Partner API (SP-API) integrated services, we may receive:
- Order information
- Product listing data
- Seller account technical data
- Performance and operational metrics
2. How We Use Your Information
We use collected data to:
- Provide and improve our services
- Process and fulfill orders
- Manage customer accounts
- Communicate updates, notifications, and support responses
- Analyze website performance and enhance user experience
- Ensure security and fraud prevention
- Operate Amazon SP-API functions such as inventory synchronization, order retrieval, pricing updates, and product listing management
3. How We Store and Protect Your Information
We implement strong administrative, technical, and physical safeguards, including:
- Encrypted data transmission (SSL/TLS)
- Secure and monitored server infrastructure
- Role-based access controls
- Regular security audits
- Secure API authentication and restricted SP-API keys
4. How We Share Information
4.1 Service Providers
We may share information with trusted third-party vendors who support:
- Hosting and cloud services
- Payment processing
- Analytics and operational tools
4.2 Amazon
We may share necessary data with Amazon to:
- Process orders
- Maintain account performance
- Fulfill SP-API integration requirements
4.3 Legal Compliance
We may disclose data when required by law, court order, or governmental authority.
5. Data Retention and Deletion
We retain personal data only as long as needed to:
- Provide services
- Fulfill legal and compliance requirements
- Maintain accurate business records
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Request corrections
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
Requests can be submitted via [email protected].
7. Cookies and Tracking Technologies
We use cookies to:
- Improve site functionality
- Analyze website usage
- Save user preferences
8. International Data Transfers
If personal information is transferred across borders, we ensure compliance with GDPR standards and Amazon policies.
9. Children’s Privacy
Our website and services are not intended for children under age 13.
10. Changes to This Privacy Policy
We may update this policy periodically. Revised versions will be posted on this page with the updated date.
11. Contact Us
VEXDOR
Email: [email protected]
Address: 7901 4TH ST N STE 20463, ST PETERSBURG, FL 33702-4305